Terms and Policy
At Curos.ai, we are dedicated to delivering world-class artificial intelligence talent to forward-thinking companies, fast and with precision. This Fulfillment Policy outlines what clients can expect from our engagement process and how we ensure successful talent delivery every step of the way.
Terms of Service
This Services Subscription Agreement (“Agreement”) governs the use of Curos.ai's services and is entered into by and between Curos.ai Inc. (“Curos.ai”, “we”, “us”, or “our”) and the client (“you” or “Client”). By subscribing to or using our services, you agree to the following terms.
By accessing or using Curos.ai, you agree to be bound by these Terms of Service. Curos.ai provides a platform to match companies with top-tier AI professionals for freelance, part-time, and full-time roles.
Users are responsible for providing accurate information and maintaining the confidentiality of their accounts. Curos.ai reserves the right to modify or terminate services at any time, with or without notice.
You may not use our platform for unlawful purposes or to solicit talent for work that violates intellectual property rights, labor laws, or ethical practices.
Service Overview
Curos.ai connects companies with pre-vetted, elite AI professionals—including engineers, developers, and data scientists. Our fulfillment process begins as soon as you submit your talent requirements and continues until your selected expert is fully integrated and delivering value to your team.
Fulfillment Process
Step 1: Requirements Submission
Once you share your role details—including technical stack, skills, and desired experience—our team of talent specialists will carefully review the request. We may follow up with clarifying questions to ensure complete alignment with your needs.
Step 2: Talent Matching
Within a few business days, you will receive one or more hand-selected candidates who meet your criteria. These professionals may already be ready to start, or actively undergoing evaluation. If an immediate match is not available, we will initiate a custom search through our extended network.
Step 3: Trial Period
All engagements begin with a risk-free trial. This allows you to assess the candidate's skills, integration, and alignment with your team—before making a commitment. If you're not fully satisfied, you will not be charged, and we'll rematch you at no additional cost.
Step 4: Onboarding and Delivery
Once approved, your selected talent begins work immediately, integrating into your workflows like any internal team member. Curos.ai handles all admin, billing, and legal documentation, including NDAs, allowing you to focus on your project.
Fulfillment Timelines
Talent introductions:
Typically within 2 - 5 business days of receiving your request.
Custom searches:
May take longer depending on complexity and availability.
Trial launch:
Immediately upon your approval of the candidate(s).
Full onboarding:
Same day as trial confirmation, unless otherwise scheduled.
Client Satisfaction Guarantee
Your satisfaction is our priority. If you're not fully confident in the talent during the trial period, you are under no obligation to continue or pay. We'll provide a new match promptly at no additional charge.
Billing and Administration
Curos.ai manages all billing, legal, and contractual matters. You are only billed after the successful completion of the trial period and once you choose to continue with the engagement. Flexible models (hourly, part-time, or full-time) are available and can be changed as needed.
Subscription & Payment
Subscription plans, fees, and billing cycles are outlined at the time of purchase. Payment is due in advance of each subscription term, unless otherwise agreed in writing. Additional charges may apply for extended services or talent engagements outside the scope of your plan.
Services Subscription Agreement
Curos.ai manages all billing, legal, and contractual matters. You are only billed after the successful completion of the trial period and once you choose to continue with the engagement. Flexible models (hourly, part-time, or full-time) are available and can be changed as needed.
Acceptance of Terms
By using our services, you agree to these terms and conditions. If you do not agree, you may not use our services.
Services Provided
Curos.ai provides a platform to connect companies with AI professionals. We do not guarantee the success of any engagement.
Payment Terms
You agree to pay all fees associated with the services you request. Payments are due upon receipt of invoice.
Refund Policy
Curos.ai offers a satisfaction guarantee. If you are not satisfied with the talent during the trial period, you may request a refund or rematch at no additional cost.
Use of Services
You agree to use our services for lawful purposes only. You may not solicit talent for work that violates intellectual property rights, labor laws, or ethical practices.
Client Responsibilities
You agree to provide accurate job requirements and timely feedback to enable effective talent matching. You are responsible for supervising any engaged Talent and ensuring compliance with applicable laws and company policies.
Confidentiality
Both parties agree to maintain confidentiality of proprietary and sensitive information. Curos.ai will not share your private information without consent, and Client agrees not to misuse Curos.ai's proprietary platform or candidate data.
Limitation of Liability
Curos.ai is not liable for indirect, incidental, or consequential damages arising from Talent performance or service access. Our total liability is limited to the fees paid by you in the past 3 months.
Indemnification
You agree to indemnify and hold harmless Curos.ai from any claims, damages, or losses arising from your use of our services or violation of these terms.
Intellectual Property
Curos.ai retains all rights to its platform, processes, and technology. Any work product created by Talent for Client belongs to the Client, unless otherwise agreed in writing.
Governing Law
These terms are governed by the laws of the jurisdiction in which Curos.ai operates. Any disputes will be resolved in the courts of that jurisdiction.
Changes to Terms
Curos.ai may update this Agreement from time to time. Updates will be posted on this page and take effect immediately for new subscriptions or at the start of the next renewal cycle for existing clients.
Termination
This Agreement remains in effect as long as your subscription is active. Either party may terminate with 30 days notice. Immediate termination may occur for material breach or unlawful use. Upon termination, all unpaid fees become immediately due.
Support
Our dedicated account executives and talent matchers are available to support you throughout the engagement. If you experience any delays or issues, please reach out directly—we aim to resolve all inquiries within one business day.
Contact Curos.ai Support:
hello@curos.ai
Monday - Friday, 9 AM - 5 PM PT